If you are using Punchh for eClub, as well as Loyalty, on a Guest timeline, you will see both stats at the top, as below:
- If a particular user is in eClub or in eClub and Loyalty, the above Transaction Stats section will appear at the top of their timeline, next to Checkin stats.
- If they have both, all transactions will likely appear under Checkin stats, as they will have been looked up and matched to an account.
- If they use a coupon code from an email, and are not looked up or logged in with the app, the transaction will be counted as an eClub transaction, and recorded in the transaction stats, as a redemption.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer