Punchh Loyalty:
Punchh Loyalty allows users to participate in the Punchh loyalty program by assigning users to orders and allowing them to redeem earned rewards. The options for redeeming points and how many points are earned are setup outside of Brink software.
Setup:
- Admin Portal > Configuration > Settings Editor > Layout > Create buttons with the following behavior:
2. Admin Portal > Configuration > Settings Editor > Discounts > Create Discount Punchh Discount
Active = Enable
Type = Comp
Must Enter Amount = Enable
Loyalty Discount = Enable
3. Admin Portal > Configuration > Settings Editor > Options > Loyalty
Loyalty Provider = Punchh
Base URL 1 = https://pos.punchh.com/api/pos
Base URL 2 = https://isl.punchh.com
Location Key = enter the key provided by Punchh per location
Create Check in on order close - assigns the order to the assigned customer when the order is closed so the user does not need to use the barcode on the receipt
Choose a discount - Choose the discount in Step 2
How to use Punchh on the Brink POS register:
- Assigning user to order
a. Lookup Customer button using one of the three options:
i Loyalty Card # - N\A
ii Email
iii Phone #
b. Punchh QR code - Punchh uses a QR code as an identifier, this can be scanned at any time to add user to order.
c. Punchh Barcode - Printed receipts will display a Punchh barcode at the bottom of the receipt. User can either manually enter the barcode number at Punchh website/app or scan the barcode from their smart phone
2. Redeeming Earned Rewards
Users will earn rewards for a specific $ amount. These can be redeemed via the Redeem Rewards button which allows two options on the POS Register:
i. Punchh QR code. A Punchh QR code with the redemption code can be scanned
ii. Manual entry. The redemption code provided by Punchh can be entered in the dialog