You can view your Menu Items in Punchh from:
Settings > Search Menu Items
These items are added to the Punchh database automatically when we receive a transaction and there's no way to manually add or remove Menu Items.
When a transaction comes through to Punchh, our database combs the data received for:
Item Name
Menu Item ID
Menu Item Type
Item Family
Item Major Group
Here is an example API call for a transaction to show what this data looks like when sent to Punchh form a POS:
"menu_items"=>[{"menu_item_id"=>100000150573, "item_qty"=>1, "item_amount"=>2.99, "item_name"=>"Item Name Example", "menu_item_type"=>"M", "menu_major_group"=>"11960", "menu_family"=>"11960"
The value sent to Punchh as the Menu Item ID is what will register within our Database. If this information is incorrect, or needs to be modified, this would be done within the POS.