Clients have the option of delivering coupons to guests and sometimes the business may want to adjust the expiry of the coupon after it's been distributed.
When the coupons have been delivered to guests the expiry can be adjusted as long as the expiry date hasn't passed.
Example:
- Coupons were delivered on 9/26/18
- Originally expiry is set to 3 days
- Adjust Expiry Days to 5 days
- The adjustment has to be made before 9/26/18
- In the Platform click Campaigns > Campaigns
- Search for the Campaign
- Click on the Campaign
- Click next>Section 2 - Adjust Expiry Days
- Save
- The expiry of the active coupons will now be updated.
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In the event that the coupon has an explicit expiration date, and the coupons have already been generated, you can contact cs@punchh.com and request the expiration be updated to a new date via our Punchh Admin-only tool.