Guests whose names appear in your list as "Guest User" are guests who have signed up for Punchh loyalty programs via POS using only their phone number.
These users have not yet signed up using the mobile app, therefore there isn't much available information to show about them.
- It is advisable to incentivize POS signup guests to install and register on the mobile app. If they do this the App will add their Full Name and Email address to their account.
- The other option is when they sign up at the POS to take down the guest Phone Number, Email Address and Full Name and have an admin manually add these details to the guest account in the Punchh platform later.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, disordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer