Guests whose names appear in your list as "Guest User" are guests who have signed up for your loyalty program via POS using only their phone number.
- @phone.punchh.com will not send emails to the guest user as this is not any Guest's actual email address. It is a generic email association created automaticly when signed up via phone number at the POS
- These users have not yet signed up using the mobile app, therefore there isn't much available information to show about them.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, disordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer