Guests whose names appear in your list as "Guest User" are guests who have signed up for your loyalty program via POS using only their phone number.
- @phone.punchh.com will not send emails to the guest user as this is not any Guest's actual email address. It is a generic email association created automaticly when signed up via phone number at the POS
- These users have not yet signed up using the mobile app, therefore there isn't much available information to show about them.
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This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer