The No Checkin No Redemption segment starting point is configured to filter for guests who have not recorded a loyalty visit or used a redeemable during a duration of time (most likely relative to today).
- From Guests > Segments click the dropdown menu and choose 'Top N Spenders' segment type
- Name the segment
- (Optional) Enter a description
- Membership Levels - Designate the level of membership this segment will apply to if varying levels of membership are applicable
- Duration unit - Covers the duration starting from the beginning of the program till date in the selected timezone
- Time zone - Select the timezone for the segment