If we have more then one recall campaign for a specified time-lapsed then the campaigns will trigger based on their priority. If notifications are being sent to the guest through the first campaign they would not be able to receive notification from the second campaign attached to the recall campaign.
Articles in this section
- Why are stats for Participation Rate and Spend Lift showing zero for the current day?
- Why do I get an "Insufficient Privileges to access this resource" error when editing the Base Redeemable?
- How do I change the store number for a location in Punchh?
- How can I add media to email templates?
- Why are email templates not displaying in campaigns?
- Why am I receiving an Invalid Store ID error message at the POS? (NCR Silver)
- Do I need a smartphone to earn loyalty rewards with Punchh?
- Will past rich messages update in app if changes are made to the style sheet associated with the campaign that delivered them?
- Are deactivated campaigns shown in Campaign Analytics custom reporting exports?
- How can I tell if an email template has been published or is in draft state?