For a POS to properly communicate with Punchh, the following endpoints must be whitelisted/allowed through a firewall.
To test these, on your Back of House computer, where your POS is installed, open up an internet browser and go to:
If you receive an "OK" message - all good!
If you receive a message that the connection failed - please refer to the following whitelisting documentation.
Network Firewall and Anti-Virus Setup
PUNCHH Firewall rules. Confirm that the following FQDN (Fully Qualified Domain Names) endpoints are properly whitelisted in the site's firewall/router
(PUNCHH DOES NOT SUPPORT FIREWALL RULES USING IP ADDRESSES):
NETWORK FIREWALL CONFIGURATION
NETWORK FIREWALL VALIDATION
From the FOH POS Terminals open a web browser and navigate to the following web pages:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, disordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer