When creating a campaign, the user is prompted to attach a segment or location/location group as part of the target audience for the campaign configuration. When a segment or location/location group is attached, the Potential Reach of the target audience will be displayed.
If a complex segment is being used, the Potential Reach will not be displayed. This is because large complex segments are currently not supported for this feature.
This is only a display issue. The campaign will still be delivered to the correct amount of guests in the attached segment or location/location group.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer