When sending out a Campaign you have the option to select a specific Segment, Location or Favorite Location as the Audience Type. Selecting Location or Favorite Location may seem as if Guests who have marked a specific location as their favorite will be targeted, but these two Audience Types are based on Loyalty Check-ins performed at the Location or Location Group selected.
For this example, The Audience Type is set to Location and we are targeting Guests who have performed a Checkin at Location A. The Guests have their Favorite Locations selected as Location E and G.
With Audience Type set to Location if the Guests whose Favorite Locations are Location E & G, the Location Audience Type is targeting Guests who have performed a Checkin at Location A. Even though Location A is not their Favorite Location if a Checkin is performed the Guests will qualify for the Campaign.
- Once a Checkin is performed at Location A the Guest qualifies for the Campaign.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, disordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer