If looking at the Support>POS Stats page in the Punchh Platform, there is a possibility that the total quantity of checks received, and the total dollar amount of said checks, may be off. This can happen for a multitude of reasons though can most commonly be related to:
$0 Checks: Checks that are $0.00 in their final state are not always sent to Punchh. This may impact the quantities displayed in the report.
Timing: The POS stats page is updated once a day at the POS End of Day. If after this point, there are any checks re-opened, edited, etc... Punchh will not receive them for the original business date.
Online Orders: There are cases with some POS' where Online Order checks are not being sent to punch. This would be something for your Online Order vendor to investigate.
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