The Punchh processes and software are installed on the Aloha Back of house server computer.
A reinstall will be needed if the Back of House computer is replaced for any reason.
If your terminals are replaced, a reinstall will NOT be needed. Our programs will be able to update themselves for terminals (as long as our services are still running on the Back of House computer).
If a reinstall is needed, please reach out to firstname.lastname@example.org for assistance.