The Punchh processes and software are installed on the Aloha Back of house server computer.
A reinstall will be needed if the Back of House computer is replaced for any reason.
If your terminals are replaced, a reinstall will NOT be needed. Our programs will be able to update themselves for terminals (as long as our services are still running on the Back of House computer).
If a reinstall is needed, please reach out to firstname.lastname@example.org for assistance.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, disordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer