To get your NCR Silver system ready for Punchh, please do the following:
1. Open the NCR Back Office portal and navigate to Settings/Customer/Loyalty Program
2. In the loyalty setup section configure the following:
- Program Type: EXTERNAL LOYALTY PROVIDER
- Stores: Click ASSIGN STORES and select the appropriate store location to be activated with Punchh
- Server URL: https://silver-api.punchh.com/silver/
- Access token: Value from Punchh dashboard. (In Punchh: Settings>Locations>select the appropriate store>Click on the "POS Tab"> Scroll down to the bottom and find the "Location Key")
- Merchant ID: This is NOT a required field in NCR Silver for Punchh activation, but Punchh WILL need this value on the Backend. See below.
To complete the activation, please reach out to support@punchh.com and provide the following:
- NCR Silver Store ID (provided by NCR)
- Merchant ID
