If data is not displaying under Support > Heartbeats there could be a couple of reasons.
If your company uses one of the following POS', these are POS' where Punchh did not develop the integration. As such, no data will display for Heartbeats.
Brink
Gusto / Qu
Revel
Toast
NCR Silver Pro
Treatware
Xpient
Speedline
If you use one of the following POS', and no data is displayed under Heartbeats, please reach out to support@punchh.com as there may be a POS issue.
Aloha
Micros
Maitre’D
PixelPoint
Squirrel
PosiTouch