Why do guests receive "your selected reward is not valid for this order" on web or app orders when the items meet the qualification criteria?
Why is an admin able to access the Campaign tab but unable to access certain campaigns?
How do I test a lab location in Production but make it unavailable to guests in the mobile app?
Who can provide location access to the Admin users?
How the Signups are calculated when particular location is selected on landing page?
How do I change my Punchh admin account email address?
How to resolve "Cannot start service from the command line or debugger. A windows Service must first be installed" error.
How to update the alert message displayed when the Coupon code is added while ordering online?
Can we exclude certain menu items from being considered as a "Favorite Menu Item" on the guest timeline?
Can guests add the invite/referral code even if they have skipped the invite code screen?

See more

Does Punchh support jailbroken devices?

Rachel Foard

Updated March 23, 2020 19:20

Punchh does not support apps for jailbroken devices due to potential security risks.

Please see Why is my guest getting "device compatibility test check failed" when they try to access the app on the mobile phone? for more information around device compatibility.