When guests are migrating their account from a previous program to the loyalty program thru Punchh, guests may be prompted for a verification code. This assists in providing an extra level of security to ensure the guest signing up is who they say they are.
The verification code is a 6 digit code that is delivered to the guest by email and is a setting configured in the cockpit section of the Platform. In order to have this setting enabled or disabled submit a Support Ticket (support.punchh.com) or contact your Customer Success Manager..
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