Why do guests receive "your selected reward is not valid for this order" on web or app orders when the items meet the qualification criteria?
Why is an admin able to access the Campaign tab but unable to access certain campaigns?
How do I test a lab location in Production but make it unavailable to guests in the mobile app?
How to give location access to the Admin users?
Who can provide location access to the Admin users?
How the Signups are calculated when particular location is selected on landing page?
How do I change my Punchh admin account email address?
How to resolve "Cannot start service from the command line or debugger. A windows Service must first be installed" error.
How to update the alert message displayed when the Coupon code is added while ordering online?
Can we exclude certain menu items from being considered as a "Favorite Menu Item" on the guest timeline?

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What does the potential reach 'unsubscribers' apply to?

Rachel Foard

Updated March 23, 2020 19:22

The 'unsubscribers' that is displayed within the Potential Reach for the attached segment applies to Email unsubscribes only. This does not apply to Push Notifications or SMS. To view unsubscribes related to Push Notifications or SMS, view the segment through Guests > Segments.