How long does it take for a CSV file upload to finish processing in a custom segment?
Where do I find the log files for Xenial Xpient POS?
How do I get the IP address for my Transactional or Marketing SendGrid user?
How to see more entries on a single page when scrolling down to the Journey logs if there are many 1000's of entries when filtered by date?
From which fields the Journey logs can be searched when scrolled down to "Platform > Support > Journey Logs"?
Where I can see the Journey logs for the Journeys created on the platform to see when and for which journey the changes were made?
What is the process to enable "ticket" module on the platform?
What do you mean by Ticket module under the "Platform > Support" section?
Which redemption code strategy needs to be used when the business does not require the generation of unique redemption codes?
How many redemption codes can be generated when the redemption code strategy is selected as 8 digits?

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What does the potential reach 'unsubscribers' apply to?

Rachel Foard

Updated March 23, 2020 19:22

The 'unsubscribers' that is displayed within the Potential Reach for the attached segment applies to Email unsubscribes only. This does not apply to Push Notifications or SMS. To view unsubscribes related to Push Notifications or SMS, view the segment through Guests > Segments.