For ALL communications through the Network Firewall to Punchh, our best practice is to use Network ACLS as outlined in the Supplied ALoha Firewall/AV Setup Guide:
Additionally, in this guide,
- There are specific rules for the AV/Landesk setup on the FOH and BOH PC's Punchh application files to whitlist signed application files by our organization
- There are Punchh components that require inbound firewall allow rules from the FOH to the BOH required
- Please ensure that the ALOHA BOH has TCP 10095 open for the terminals
In order to receive logs from the location, make sure http://poslogs.punchh.com/ is whitelisted.
From the POS BOH PC open a web browser and navigate to the following web page:
The web page should return a plain white page with OK. If any page doesn't return OK, the firewall needs to be reviewed to ensure the correct FW rules are in place.