To access the Punchh Support Portal, visit https://support.punchh.com and press the "Sign In" button:
You will be prompted to enter your username and password. Log in using the same credentials you use to access the Punchh Platform.
If you're receiving an error saying "Email address / password combination is incorrect." and you're confident you're entering the correct information, please try this troubleshooting step.
First, log in to the Punchh Platform. Once in the Platform, click the light bulb in the upper right in order to be brought to the Support Portal:
Once you do this, you should be brought to the Support Portal logged in:
** If you run into other issues, please make sure the email and password you're entering match the Punchh Platform account information. Reach out to support if you continue to experience issues logging in. **
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer