Whenever users submit feedback via your mobile app (and choose to share it with Facebook) the post will include marketing language and branding these are known as Viral Messages. This can set up using the Punchh Platform Settings > Viral Message.
Articles in this section
- Why are Online Orders from one location not earning points?
- What are the steps to download Aloha/Punchh program updates during business hours? (Aloha)
- How Do I Stop POS Reporting For A Closed Location?
- [INT] Upgrading from Aloha version 12.3 or 6.7 to Aloha version 15.1 (Aloha)
- Can I edit a qualification criteria after a connected coupon has been delivered?
- Can I edit a redeemable after it has already been delivered?
- Why is a guest receiving a forgot password email even though they didn't request it?
- What is the segment type, "Total Points (Unexpired)"?
- What is the "Total Points On Current Card" Segment Type?
- When will a redemption code expire?