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Why is the message and barcode not being printed on the check? (PosiTouch)

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Shivani Sanghvi
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If the check footer is not configured correctly in PosiTouch, then the message will not be displayed on the check. The check footer includes 

  • Message to be displayed to be displayed on the receipt 
  • Barcode 

In order to configure the check footer:

1. In RDC Navigator, navigate to Back Office Setup > Hardware > Guest Check Headings > Headings 2

2. Add the following 2 lines as shown below:

   p1.png

   

3. Drill down into each line and set the values as follows:

    p3.png

    p2.png 

    

4. Select 'OK'

5. In RDC Navigator, select 'Immediate System change'

    p4.png

6. Run a test transaction to confirm if the check footer is being printed