Why is the message and barcode not being printed on the check? (PosiTouch)

Shivani Sanghvi

Updated June 03, 2019 13:57

If the check footer is not configured correctly in PosiTouch, then the message will not be displayed on the check. The check footer includes

In order to configure the check footer:

1. In RDC Navigator, navigate to Back Office Setup > Hardware > Guest Check Headings > Headings 2

2. Add the following 2 lines as shown below:

3. Drill down into each line and set the values as follows:

4. Select 'OK'

5. In RDC Navigator, select 'Immediate System change'

6. Run a test transaction to confirm if the check footer is being printed