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Why is there not a field for Push Notification (PN) Title and Subtitle when creating a Mass Notification campaign?

Rachel Foard

Updated March 23, 2020 19:01

The option for a Push Notification (PN) Title and Subtitle field within a Mass Notification campaign is only available when a setting is configured in the Punchh Platform.

The PN Title and Subtitle fields are also only available for certain app framework types. These fields are not available on some frameworks and the in-app notifications will not appear if this setting is enabled.