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How can I determine how a guest joined our loyalty program (Mobile or POS)?

Rahul Nair

Updated March 20, 2020 14:26

To look at these details regarding how the guest profile was created.

We have to open the Punchh Platform and navigate to Guests > Guest > <search guest name>

Once you have clicked on the name then scroll to the bottom of the timeline page where you will be able to see how the guest profile was created.

For example:

Guest profile created via POS

Guest profile created from Mobile signup