GFG locations are often co-branded. That is, a Great American Cookie may share a location with Pretzelmaker. However, there can only be one POS for both brands. Therefore one location is designated as the participating location and the other location is deemed as the non-participating location.
If the Great American Cookie location is going to be the participating brand, then the Pretzelmaker is the non-participating location.
For Non-Participating Locations, make sure that the NCR Silver Store ID is removed:
Navigate via the Dahboard:
Settings >> Locations >> location name >>> select location
Ensure that on the Mobile App page, the Non-Participating box should be check-marked.