An organization can have guests opt-in for SMS messages. SMS messages can be sent to a Guest to quickly deliver information.
The START responses when a guest enters START, YES, Y and UNSTOP can be adjusted to verbiage you prefer.
- In the Punchh Platform click Settings>Notification Templates>Sms Notification Templates>Sms Start Response
- In the SMS Body Field up to 1600 characters can be entered
- This field is specifically for when Guests respond with START, YES, Y and UNSTOP
- Make sure the response coordinates with when START, YES, Y and UNSTOP is entered.
- Click Save