This message occurs when a voided QR code is scanned. This typically happens when the redemption was applied to the check and then voided at the POS. Once a redemption is voided, the QR code is no longer valid and the guest must create a new QR code by refreshing their app. When a code is voided, it no longer belongs to that guest.
Why am I getting an error of Application Error - Redemption Failed - Voided QR Code Scanned?
Eric Matus
Updated
