Organizations have the ability to signup to send SMS messages to Guests. If this is a feature you're interested in please reach out to your Implementation Manager/CSM.
When a Guest Opts Out from receiving SMS messages they have the option to Subscribe to receive SMS messages. There are several responses a Guest can respond with to Subscribe to receive SMS, these responses are mandatory to comply with CTIA guidelines for US short code programs.
- START
- YES
- Y
- UNSTOP
To see the HELP Responses review the article below:
To see the STOP/Unsubscribe Responses review the article below:
To confirm a Guest has been unsubscribed from SMS messages review the article below: