Punchh currently has two app framework versions. To tell which framework version your app is on, follow the steps below:
- Launch your brand's app.
- Navigate to the "Need Help" section of the app.
- Choose "App Feedback" or "Restaurant Feedback." (Both will return the same results)
- Scroll to view "App Version"
- If the App Version begins with a 1 then your brand is on a V1 framework. If the App Version begins with 2 then your brand is on a V2 framework.
*Note: The information provided here is great information to gather from guests to help expedite the support of mobile app issues.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer