Punchh currently has two app framework versions. To tell which framework version your app is on, follow the steps below:
- Launch your brand's app.
- Navigate to the "Need Help" section of the app.
- Choose "App Feedback" or "Restaurant Feedback." (Both will return the same results)
- Scroll to view "App Version"
- If the App Version begins with a 1 then your brand is on a V1 framework. If the App Version begins with 2 then your brand is on a V2 framework.
*Note: The information provided here is great information to gather from guests to help expedite the support of mobile app issues.