A guest will buy a physical gift card and enter it into the app incorrectly. In order to make gift cards editable an app update is usually required. This also depends on the Giftcard Integration.
- A Giftcard Integration with Valutec currently doesn't allow editable gift cards
- The process to rectify the money inputted on a gift card is at the discretion of the business
**Submit a Ticket to Support for additional inquiries/ask your Customer Success Manager**
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