Many a time the banked rewards do not expire after 365 days even though the currency expiry is set to 365 days. In this scenario, we can check the Currency Expiry Strategy set for the business, under Cockpit>Earning>Currency Expiry.
- None - Unused Banked Currency does not expire ever.
- Scheduled end of the week - Banked Currency will expire on the upcoming Sunday which is considered the end of the week in Punchh. The upcoming Sunday is calculated based on the date arrived at on the basis of configured Currency Expiry Days.
- Exact Days - Unused Banked Currency will expire exactly after the configured Currency Expiry Days.
- Annual Expiry with a grace period extending to next calendar year(s)- Currency banked in a calendar year will expire on the last day of the configured months in immediate next calendar year or further. For e.g If Currency Expiry is set to 3 Months, all unused part of the currency banked between January 1st, 2018 and December 31st, 2018 will expire on March 31st, 2019.