Upon searching for a barcode in the Punchh Dashboard, multiple versions of the check with the same barcode may be displayed.
A version of the check is sent to Punchh from the POS during the following events:
1. Print Receipt
2. Check is tendered
In the example below,
- Version #1 was received by Punchh because the check was printed
- Version #2 was received by Punchh because the check was tendered
NOTE: A new version of the check will be received and displayed by Punchh each time something on the check changed. If one of the following events occur, a Punchh version of the receipt will be displayed:
- Item is added
- Item is deleted
- Item is modified
- A Punchh discount is applied
- A Punchh discount is voided
- Complete check is voided