If a brand has billing related questions, please reach out directly to the brand's CSM and email@example.com to receive support.
Articles in this section
- How Do I Stop POS Reporting For A Closed Location?
- [INT] Upgrading from Aloha version 12.3 or 6.7 to Aloha version 15.1 (Aloha)
- Can I edit a qualification criteria after a connected coupon has been delivered?
- Can I edit a redeemable after it has already been delivered?
- Why is a guest receiving a forgot password email even though they didn't request it?
- What is the segment type, "Total Points (Unexpired)"?
- What is the "Total Points On Current Card" Segment Type?
- When will a redemption code expire?
- Why can I no longer see timeline errors on hte Punchh Platform?
- How do I apply Punchh Redemptions on Positouch?
- What size should my "Hero Image" be when creating a rich message?
- Why am I getting a 401 error on my POS? (NCR Silver)
- What do I tell a guest who complains of memory/ storage issues on their mobile device, related to the app?
- (INT) Can a guest use multiple redemption codes on one order?
- What are the Deeplink Helper Tags?