If a brand has billing related questions, please reach out directly to the brand's CSM and email@example.com to receive support.
Articles in this section
- Why do taxes apply to free items when a Punchh discount is used?
- Why are guests receiving a 404 error when clicking a referral link?
- Can I export a segment from within the segment edit page?
- Why are guests receiving discount qualification failed when redeeming a BOGO?
- How do I view statistics around POS sign ups from the platform?
- Does Punchh integrate directly with any payment processors?
- How to filter out guests with no check-in to be attached with the RFM data?
- What file format is customary for POS logs?
- Why are barcodes printing on receipts that are already checked in using a redeemables at the POS? (POSitouch)
- Why are barcodes printing on receipts that are already checked in using a redeemables at the POS? (Maitre D)
- What size should my "Hero Image" be when creating a rich message?
- Why am I getting a 401 error on my POS? (NCR Silver)
- What do I tell a guest who complains of memory/ storage issues on their mobile device, related to the app?
- (INT) Can a guest use multiple redemption codes on one order?
- What are the Deeplink Helper Tags?