In order for NCR Silver to find a guest in Punchh so that it can load their loyalty data or rewards, the guest must have matching values with regards to the fields displayed in their Guest Profile
- See below for an example email and phone number
- If a guest plans on redeeming a reward without downloading the app, you'll want to make sure their profile has all fields completed
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer