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Why are the receipt time and the check-in time displayed differently on the guest profile?

Nikita Mathur

Updated March 17, 2020 14:52

If the timezone set for the business is different from the timezone set for any location, it will show the discrepancy in receipt time and check-in time. As the receipt time is fetched from the POS which shows the location timezone.

Example: A location timezone is set to PDT and the business timezone is CDT, then there will be a discrepancy displayed in both the receipt time and check-in time.