An organization with Punchh has the ability to determine the Max Amount a Guest can Redeem. This setting is normally set to a low amount to prevent Guests from being able to process a lot of Redemptions at once.
- In Dashboard click Cockpit> Redemptions> Redemption Validations> Max Redemption Field
Please Note: Cockpit access is not always assigned to users. If you aren't able to access Cockpit, please contact an admin or Punchh Support.