If you ever check a redemption code for a guest in the Punchh Platform and it shows Auto-Expired this would be because the code was generated but not used within the time window shown in the app.
Articles in this section
- How do you allow Franchise Admins use locations for segments or campaigns?
- Why didn't a dollar amount redeemable discount certain line items?
- What permissions are needed to view all export Schedules under Support?
- What does "OTP" stand for?
- Is it possible to change the "Discount" verbiage which is appearing on the online ordering checkout page while using the app?
- How can I see coupon redemption by location?
- Where can we see how the guest has redeemed the coupon code? (POS vs online order)
- How coupon code is tied to a checkin?
- How does a coupon code is attached to a loyalty account when unlocked at the POS?
- Why am I able to enter/scan a redemption code successfully at the POS but receive an error when selecting the reward from the guest's account?