If you ever check a redemption code for a guest in the Punchh Platform and it shows Auto-Expired this would be because the code was generated but not used within the time window shown in the app.
Articles in this section
- Can I remove the Apple ID SSO?
- If an admin puts in username and password but not MultiFactor, will their last login be updated?
- Can I use Receipt Tags for non loyalty receipts?
- Why are barcodes not printing on any terminals (Aloha)?
- How do I update the logo visible on the iFrame?
- Why is my redeemable not coming up to attach to a campaign?
- Why am I seeing duplicate order numbers on different receipts / transactions
- Can you change the location for a reward in a guest's account?
- How can I view the currently set up locations settings on Punchh's backend? (Only Aloha Bigint Locations)
- How can I receive Negative Feedback for specific locations?