If you ever check a redemption code for a guest in the Punchh Platform and it shows Auto-Expired this would be because the code was generated but not used within the time window shown in the app.
Articles in this section
- Why is my Notification Template or email reflecting the wrong amount of current points to the guest?
- How long are POS logs stored?
- What is the Reset Password URL used for?
- How to raise support ticket to valuetec?
- Campaign Processing Progress Bar
- What is the date/time format used in the "Receipt Time" field when testing a Qualification Criteria?
- Barcode Lookup Time zone
- Why the online order shows order on the Punchh platform after few days with respect to redemption applied date with the same transaction number?
- Can I obtain a report of the current points available for each guest?
- Why isn't the "Set Gifting Limit" working for Campaigns Beta Post Checkin?