In order to confirm that a gift card functionality is enabled,please navigate to Punchh Platform --> Whitelabel --> Mobile Configurations.
Under the "Extended Settings", you can find a checkbox named as "Enable Gift Cards".
If the checkbox is checked, the gift card functionality is enabled or vice-versa. If somebody is enabling the gift card functionality, the associated app needs to be killed and restarted again. (Please find the screenshot below)
NOTE: If you do not have access, please submit a ticket to Punchh Support to complete this on your behalf.
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