In order to confirm that a gift card functionality is enabled,please navigate to Punchh Platform --> Whitelabel --> Mobile Configurations.
Under the "Extended Settings", you can find a checkbox named as "Enable Gift Cards".
If the checkbox is checked, the gift card functionality is enabled or vice-versa. If somebody is enabling the gift card functionality, the associated app needs to be killed and restarted again. (Please find the screenshot below)
NOTE: If you do not have access, please submit a ticket to Punchh Support to complete this on your behalf.
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer