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Why are push notifications for campaigns not getting delivered on iOS devices?

Nikita Mathur

Updated June 15, 2020 07:56

This happens when the "Push Notification Certificate" gets expired. This is provided by Apple which allows us to send notifications to users of the app.

In this case, please contact Punchh Support Center who will be able to raise the request with our Mobile team (internally) and they will be able to assist further with the generation of the new certificate.