NOTE: Employee reviews are not visible to all Punchh users
Since every POS provider doesn't supply Punchh with an employee ID, employee reviews are turned off by default. If your POS uses employee IDs, you can ask your Punchh CSM or submit a ticket to support.punchh.com to enable this feature. Once enabled, employee reviews will only be visible to admin users with the business manager or business owner permissions.
- Navigate to Feedback>Employee Reviews
- Use the Time and Location drop-downs to find the store of the employee(s) you want to view and the activity time period
- You can click the fields at the top of the table to sort employees based on total signups, average spend, positive reviews, etc
- Click a name to view more details about a particular employee
