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Why is the "order" button not activated under the location section of the app for different locations (OLO)?

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Vibhor Shukla
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There are 2 scenarios where the "Online Order" button will not be activated.

1)  If the "Store Number/Identifier" field is Null on the Punchh Platform.

2)  If the "Store Number/Identifier" key is entered incorrectly or not mapped correctly with OLO.


The path of the "Store Number/Identifier". 

Setting --> Locations --> Select the specific location --> Location tab --> Store Number/Identifier field.

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Note: If you experience this issue, make sure to check the "Store Number/Identifier" key on both Punchh and OLO side.