If "receipt reuse exceeded message" is showing upon scanning receipt this means that the receipt barcode has already been used:
- Make sure your business is able to recycle barcodes in the Platform. This setting MUST be edited by your CSM or Punchh Support
- The setting is found at Cockpit>Earning>Recycle Bar Codes
- The value is displayed in months and must be an integer greater than 0 (if not, the feature will not function)
- Typically, best practice is to use something like 3 months (90 days)
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