A business can view redemption statistics in one place in the Platform by navigating to Analytics > Redemption Stats. Below is a breakdown of the data on this page.
Redemptions - The number of rewards or redeemables that has a Redemption Code associated with it (The guest generated a Redemption Code through the mobile app or iFrame = staged* redemption).
Honored Redemptions - The number of redemptions actually redeemed by guests. These guests have used a Redemption Code that was processed at the counter/POS.
Honored Redemption Amount - The currency value for processed redemptions only.
Total Redemption Amount - The currency value of all of the redemptions (processed and staged*).
*Staged Redeemable - a redeemable associated with generated Redemption Code but has not been processed by the POS.
Disclaimer:
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer