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What is the difference between 'Loyalty Redemptions' and 'Reward Redemptions?'

Rachel Foard

Updated May 19, 2020 08:46

A business can view redemption statistics* in one place in the Platform by navigating to Reports > Redemption Report. This page shows data related to loyalty and reward redemptions.

Loyalty Redemptions - Redemptions related to the business loyalty structure (banked dollars, points unlock redeemables, visit based, etc).

Reward Redemptions - Redemptions related to offers/campaigns outside of the loyalty structure (sign up reward, birthday/anniversary reward, etc).

Use the link below to understand the data associated with Redemption Stats.

How to understand Redemption Stats data.

*With the correct role/permissions.