Below are basic troubleshooting steps for app glitches.
- Log out of the app and log back in.
- Kill the app and relaunch the app.
- Uninstall and reinstall the app to have the most current version of the app.
- Update device OS to most current OS version.
If these steps do not prove successful in resolving the glitch, please open a ticket with Punchh Support for further investigation.