If there are any redemption stats associated with a Promo campaign the system will not allow us to delete the promo. This is done to protect data integrity.
Articles in this section
- Why can I not Gift/Message a Guest User account?
- Why are guests with suspicious activity not listed in Fraud Suspects report?
- How do I test a Post Check-in Campaign Offer?
- Where can I update the iFrame CSS URL?
- Can locations in Punchh be deleted permanently?
- What value does Punchh filter by when exporting guests from Analytics?
- What does the error "Invalid Division Number" mean when purchasing Gift Cards?
- Why does my email scorecard for a location not have all data available?
- How do we find when the 1st and last emails were delivered to Guests?
- How do we apply a point multiplier to all menu items?
Related articles
- Why is the Participation Rate on the landing page (Dashboard) different from the location scoreboard?
- Why does my guest get the error message 'Redemption not possible since the banked value is less than the discount' while to trying to redeem?
- What does "Redemption failed - the comp defined for Punchh is NOT in the pos DB" mean?