If there are any redemption stats associated with a Promo campaign the system will not allow us to delete the promo. This is done to protect data integrity.
Articles in this section
- How can I see if a customer is signed up for the loyalty program?
- Where can I find logs for the heartbeats?
- Why can a guest not login on a device that they share with another user?
- How do I create a segment of guests who signed up for my loyalty program with Facebook?
- Where in Dashboard can I find the balances of gift cards added in the Olo payment screen on the mobile app?
- How can I extend the time period between a checkin and when points/visits are gifted?
- Why is guest receiving "Guest not within range" message on their App?
- How do I check the balance on a Guest's gift card?
- What do the error /status codes mean in SendGrid?
- Why the guest is receiving "This receipt has already been scanned by someone else." error while scanning the receipt?