There is an ability to stop future recurrences of a reward gifted to guests on the Rewards tab on the guest timeline. The steps to force redeem recurring rewards are stated below:
- Go to the Guest's timeline on the Punchh Platform
- Under the "Rewards" section, look for the redeemable you wish to force redeem
- Click on the ( ⃠ ) button in front of the redeemable.
- Enter the reason for force redeeming the reward and click on "OK"
- The recurring reward is now force redeemed. An email from Punchh will be sent out confirming the reward redemption.