There is an ability to stop future recurrences of a reward gifted to guests on the Rewards tab on the guest timeline. The steps to force redeem recurring rewards are stated below:
- Go to the Guest's timeline on the Punchh Dashboard.
- Go to the "Rewards" section and look for the redeemable you wish to force redeem.
- Click on the ( ⃠ ) button in front of the redeemable.
- Fill in the reason why you would like to force redeem the reward and clink on "OK".
- It's done!!
The reward will be redeemed and you would receive an email from Punchh with the confirmation on the redemption of the reward.