There are two ways to check if a guest falls within a segment:
1. Open the Punchh Platform click 'Guests'>'Segments' and click on the segment in question.
2. Halfway down the screen on the right side will be a search field. Search for the guest's email address or name.
3. If the guest is highlighted in Green they are in the segment.
4. If the Guest is highlighted in Red they are not in the segment.
1. Open the Punchh Platform and search for the guest.
2. The guest's timeline will open. Click 'Segments'.
3. Find the segment you want to see if the guest is associated with.
4. Click on the segment and if it turns Green they are in the segment, if it turns Red they are not in the segment.
In an effort to supply information as quickly as possible, this article has been published prior to a formal technical review, and is subject to factual, grammatical, and various structural errors. Data may be incomplete, misordered, or incorrect.
This additional disclaimer will be removed upon formal review of this article. The standard Punchh Inc. KB Disclaimer still applies, and can be found at: https://support.punchh.com/hc/en-us/articles/360040100273-Punchh-Inc-Knowledge-Base-Disclaimer