There are two ways to check if a guest falls within a segment:
1. In the Punchh platform, click Guests>Segments and click on the segment in question.
2. Halfway down the screen on the right side will be a search field. Search for the guest's email address or name.
3. If the guest is highlighted in Green, they are in the segment.
4. If the guest is highlighted in Red, they are not in the segment.
1. In the Punchh platform and search for the guest.
2. The guest's timeline will open. Click Segments.
3. Find the segment you want to see if the guest is associated with.
4. Click on the segment.
- If the segment turns Green, the guest is in the segment
- If the segment turns Red, the guest is NOT in the segment.