When customers share feedback on their experience in a restaurant, it can be published to social media.
Note: This function requires Admin level user access
To publish social media feedback:
- In the Punchh platform, click Feedback > Feedback
2. Identify the review to be published
3. Options are available to either 'publish to business page' or 'publish on location page' (Note: this will either go to the main brand page or the page specifically for the location)
4. Click the appropriate button for where you would like the feedback posted